Terms and Conditions

Plaganova

Last updated: June 16, 2026

Welcome to www.plaganova.mx. By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions.

Plaganova provides this website to offer information about its services, respond to inquiries, and facilitate communication with prospective and existing clients.

1. About Plaganova

Plaganova specializes in integrated pest management solutions for residential, commercial, industrial, and service-related properties.

Services offered include, but are not limited to:

  • Insect control
  • Rodent control
  • Specialized inspections
  • Preventive programs
  • Residential services
  • Commercial services
  • Monitoring and follow-up services

Services are primarily provided in Puerto Vallarta, Bahía de Banderas, and surrounding areas, subject to Plaganova's operational availability.

2. Acceptable Use of the Website

Users agree to access and use this website in a lawful and responsible manner.

Users must not:

  • Use the website for unlawful, fraudulent, or misleading purposes.
  • Attempt to gain unauthorized access to servers, databases, or internal systems.
  • Introduce viruses, malware, or any other harmful code.
  • Interfere with the operation or security of the website.
  • Use the information available on the website for purposes other than those expressly permitted.

3. Contact Forms and Service Inquiries

The contact forms available on this website are intended solely to facilitate communication between Plaganova and individuals interested in its services.

Submitting a contact request:

  • Does not constitute the purchase or engagement of any service.
  • Does not create a contractual relationship between the parties.
  • Does not guarantee service availability or scheduling.

Plaganova may contact users to request additional information before providing technical recommendations, quotations, or scheduling services.

4. Quotations and Service Agreements

All quotations provided by Plaganova are estimates only and may vary depending on factors such as:

  • The location of the property.
  • The type of service requested.
  • The level of infestation.
  • The scope of the work required.
  • The type of pest involved.
  • The size and characteristics of the property.
  • Sanitary and structural conditions.
  • Service frequency requirements.
  • Any risks identified during the inspection.
  • The client's specific needs.

Quotations provided through the website, contact forms, email, WhatsApp, or any other communication channel are non-binding and may be revised following an inspection or upon receipt of additional information.

A binding agreement for services will only be established once both parties have accepted the applicable scope of work, pricing, and commercial terms.

5. Inspections and Technical Recommendations

The effectiveness of Plaganova's services depends, in part, on the accuracy of the information provided by the client and compliance with recommendations issued by Plaganova's technical personnel.

Clients agree to:

  • Provide accurate and complete information.
  • Grant access to areas requiring inspection or treatment.
  • Follow all safety instructions before, during, and after treatment.
  • Inform Plaganova of any circumstances that may affect service delivery.

6. Warranties and Limitation of Results

Plaganova uses professional procedures and approved products in the performance of its services.

However, due to the biological and environmental nature of pests, Plaganova cannot guarantee immediate, permanent, or complete elimination in all circumstances.

Treatment effectiveness may be affected by factors outside Plaganova's control, including:

  • Inadequate property maintenance.
  • Reinfestation originating from neighboring properties.
  • Weather and environmental conditions.
  • Waste accumulation or poor sanitation practices.
  • Failure to follow recommendations provided by Plaganova.

Any service warranties, where applicable, will be communicated individually as part of the relevant service agreement.

7. Safety Measures During Service Delivery

Depending on the treatment being provided, clients may be required to follow specific safety instructions and preventive measures, including:

  • Temporarily vacating certain areas.
  • Securing food, utensils, and personal belongings.
  • Restricting access to children and pets during the recommended period.
  • Properly ventilating treated areas.

Failure to comply with these instructions may affect treatment effectiveness and release Plaganova from any resulting liability.

8. Intellectual Property

All content published on this website, including text, graphics, images, logos, photographs, audiovisual materials, and designs, is owned by Plaganova or used with the appropriate authorization.

No content may be reproduced, distributed, modified, or otherwise used without prior written consent.

9. Website Availability

Plaganova makes reasonable efforts to maintain the availability and proper functioning of this website.

However, Plaganova does not guarantee uninterrupted access or error-free operation.

Plaganova reserves the right to modify, suspend, or discontinue any part of the website at any time without prior notice.

10. Privacy

Personal information is collected and processed in accordance with the Privacy Notice available on this website.

By submitting information through any contact form, users acknowledge that they have read and accepted the Privacy Notice.

11. Changes to These Terms

Plaganova reserves the right to update or modify these Terms and Conditions at any time.

Any changes will become effective upon publication on this website.

Users are encouraged to review these Terms periodically.

12. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the United Mexican States.

Any dispute arising out of or relating to the use of this website or the services provided by Plaganova shall be subject to the exclusive jurisdiction of the competent courts of the State of Jalisco, Mexico.

13. Communications and Digital Channels

Plaganova may use various communication channels to provide information, issue quotations, schedule services, follow up on treatments, and communicate with clients.

Such channels may include:

  • WhatsApp
  • Email
  • Telephone calls
  • Website contact forms
  • Official social media accounts
  • SMS messages, where applicable

Users are responsible for ensuring that any information they provide through these channels is accurate and up to date.

Communications, quotations, appointment confirmations, and other messages exchanged through Plaganova's official channels are intended solely for informational, operational, and commercial purposes related to the services offered.

Requests for information, digital communications, or acceptance of quotations do not, by themselves, create any employment, partnership, or contractual relationship beyond the provision of services offered by Plaganova.

Plaganova accepts no responsibility for communications conducted through unofficial accounts, profiles, phone numbers, or third parties.

Users are responsible for verifying that they are communicating through Plaganova's official channels before sharing personal information or confirming any service request.